A Potent Reminder of the Duty of Employers to Make Reasonable Accommodations for Disabled Employees

March 27, 2006

Most employers today know that the Americans with Disabilities Act (the “ADA”) requires employers to provide “reasonable accommodations” to employees who qualify as disabled within the meaning of the ADA to enable those disabled employees to continue to perform the “essential functions” of a job.  An employer must provide any necessary accommodation so long as it does not impose an “undue hardship” on the employer’s business, which has been defined to mean something requiring “significant difficulty or expense when considered in light of factors such as an employer’s size, financial resources, and the nature and structure of its operation.”  (from the EEOC’s website). 

Earlier this month, a jury in Maryland awarded a profoundly deaf employee $108,000 in damages for his employer’s failure to accommodate.  The EEOC brought the suit against the deaf employee’s employer, Federal Express.  The employee had repeatedly requested American Sign Language interpreters, but had not received them.  A jury awarded the plaintiff $8,000 in compensatory damages and $100,000 more in punitive damages for what it considered to be Federal Express’ knowing failure to accommodate the plaintiff’s disability.  Although for some employers an $8,000 accommodation might constitute “undue hardship,” the jury apparently found that Federal Express’ size and financial resources were sufficient to absorb the cost and make the employee’s request for American Sign Language interpreters a reasonable accommodation. 

The recent verdict against Federal Express should serve as a reminder to other employers of the extent of the duty to accommodate a disabled employee.  If an employee makes you aware of a disability within the meaning of the ADA, be sure to engage in a dialogue with that employee about what accommodations could be made to enable the employee to perform his/her job.  Do not underestimate your duty to accommodate a disabled employee—just because a proposed accommodation sounds expensive or difficult does not mean it should not be explored.  As this case highlights, a punitive damages award down the road can cost significantly more. 

For questions about this Employer Alert, the Americans with Disabilities Act or any other employment law question, please contact Bryn Wilson at bwilson@poynerspruill.com or Susie Gibbons at 783-2813 or sgibbons@poynerspruill.com

 

 

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