Shorts on Long Term Care Newsletter for the North Carolina LTC Community

February 2008


In This Issue

Proposed Regulation Would Give Secretary of HHS Authority to Review and Reverse DAB Decisions in Nursing Facility Survey Appeals

The News from Nicaragua An Update on the Hogar de Ancianos

HR Corner - Answers from the Top: EEOC Issues Guidance for Health Care Workers under the Americans with Disabilities Act

 


Proposed Regulation Would Give Secretary of HHS Authority to Review and Reverse DAB Decisions in Nursing Facility Survey Appeals Act

by Ken Burgess

A December 28, 2007, proposed regulation published in the Federal Register would drastically alter the current system of nursing facility survey appeals by allowing the Secretary of the U.S. Department of Health and Human Services (HHS) to review and reverse decisions issued by the federal Departmental Appeals Board (DAB). The impact of the proposed rule, if adopted, could be enormous for nursing facility providers unhappy with the results of a recertification or complaint survey by removing one of the few due process safeguards available to providers who want to challenge decisions of the state survey agency and the Centers for Medicaid & Medicare Services (CMS).

Under the current system, nursing facility providers who wish to challenge survey findings may file an appeal with the DAB, a division of HSS. The DAB consists of both the individual administrative law judges (ALJs) who initially hear provider appeals and appeals panels of three DAB members who sit as an appeals court of sorts to review ALJ decisions with which either the provider or CMS is unhappy. Following an initial decision by an ALJ, either the provider or CMS may appeal that decision to the DAB appellate panel. Currently, providers unhappy with a decision of the appeals panel may further appeal the decision to the U.S. District Court in their jurisdiction. CMS, however, does not have the power to appeal decisions of the DAB with which it disagrees.

As such, a decision of an ALJ that is not appealed to the DAB by either CMS or the provider becomes the final agency decision of HHS on the survey. If either the provider or CMS appeals the ALJ’s decision to the DAB, then the DAB decision becomes the final agency decision of HHS unless the provider further appeals to federal court. While the DAB is far from perfect, it is generally viewed as an unbiased quasi-judicial body that sometimes rules in favor of HHS and sometimes in favor of providers. Appeals before the DAB are difficult to win, but with the right set of facts and a well-prepared case, providers at least have a fighting chance to correct errors in surveys by the state survey agency and CMS.

In the proposed regulation, the Secretary of HHS complains about two problems that the regulation would address: 1) under existing regulations, the ALJs and DAB must follow applicable federal statutes and regulations governing survey appeals, but are not expressly required to follow the Secretary’s published interpretations of those authorities or other “informal guidance” published by the Secretary; and 2) the Secretary currently has no authority to review decisions of the DAB with which it disagrees. The proposed regulation would address those issues by 1) requiring the ALJs and DAB to follow both applicable statutes and regulations and published interpretations of those authorities and other informal guidance published by the Secretary; and 2) allowing the Secretary to review and affirm, reverse or remand decisions of the ALJs or DAB with which it disagrees.

According to statements in the proposed regulation, the new rule would provide sufficient safeguards to ensure that final agency decisions reflect the considered views of the Secretary on the proper interpretation and application of statutes and regulations governing nursing facility surveys. The rule is not limited to nursing facility surveys, but affects the majority of disputes arising under nearly 60 separate statutory provisions. These include all decisions about provider and supplier enrollment and certification, sanctions imposed by the Office of Inspector General in fraud and abuse matters, sanctions issued under the Clinical Laboratory Improvement Act, certain sanctions imposed under HIPAA, and nursing facility survey decisions, among others.

One of the more troubling aspects of the proposed regulation is the requirement that the DAB follow the “published guidance” of the Secretary on the interpretation of survey statutes and regulations, to the extent such guidance is not in conflict with the Department’s governing statutes and regulations. The proposed rule identifies “published guidance” as including any guidance that has been “publicly disseminated” by the Secretary, such as manual provisions, State Medicaid Agency Director Letters, or information posted on the CMS website. Published guidance would not include statements contained in briefs filed by CMS in survey litigation, but the Secretary would require in the rule that the ALJs and DAB defer to arguments about the meaning of applicable statutes and regulations by giving weight to statements made by CMS counsel in survey appeal briefs unless those statements conflict with published guidance of the Secretary or other agency statements of position. In essence, this would give CMS counsel defending state survey agency decisions an enormous advantage in survey appeals with providers by equating their litigation arguments with HHS policy, unless the provider could persuade the ALJ or DAB that such arguments conflict with guidance already issued by the Secretary.

Most provider counsel who have carefully reviewed the proposed regulation strenuously oppose it because it would tip the scales in survey appeals heavily toward CMS by allowing the Secretary to simply overrule ALJ or DAB decisions with which the Department disagrees by claiming those decisions are contrary to the Secretary’s interpretation of governing statutes and regulations. Survey appeals are already difficult to win given the paucity of due process protections for providers in the current system. This proposed regulation would essentially turn ALJ and DAB decisions from final agency decisions to “recommended” or “proposed” decisions subject to being overturned by the Secretary. The rule proposes no limits to the Secretary’s discretion in choosing when and how often to review and reverse or remand ALJ or DAB decisions. If the Secretary remands a decision to the ALJ or DAB, then the ALJ or DAB would be required to follow the Secretary’s statement of policy or interpretation of the law and would simply be limited to applying the facts of the case according to the Secretary’s interpretation. It is not difficult to imagine the Secretary issuing ad hoc policy through his ability to reverse ALJ or DAB decisions with which he or his subordinate agency, CMS, simply disagree.

The proposed regulation stresses that providers unhappy with the Secretary’s decision on a survey appeal could still appeal to federal court. Providers can already appeal to federal court, so that reassurance is little comfort to providers, particularly given that the vast majority of survey appeals in federal court are decided in favor of the Secretary. This is largely due to the lack of understanding of the complex world of long term care by federal judges and a policy inherent in federal law that gives great deference to the Secretary in complex technical matters, such as the interpretation of the federal survey and certification process.

Under the proposed regulation, the Secretary would have authority to decide which survey decisions to review, and neither CMS nor the provider would have the right to request such review by the Secretary. Neither party would have the right to offer additional evidence or file briefs supporting its position with the Secretary, although the Secretary would have the authority to request additional briefing at his discretion. The Secretary would have 30 days following an ALJ or DAB decision to decide whether to review a decision and an additional 45 days to render the Department’s final decision. However, that latter time period could be extended without limitation at the discretion of the Secretary, creating the potential for long delays in final decisions on survey appeals.

The regulation, if adopted, would not affect final decisions issued by the DAB but would apply to any “pending litigation.” Thus, provider appeals that are not fully decided, with all applicable appeal periods having expired, would fall under the regulation and would be subject to review by the Secretary.

The Secretary suggests in the proposed regulation that his review authority would be used sparingly, but few providers or their attorneys take much comfort in this assertion. Most provider counsel believe that to the extent the Secretary feels the need for some review of ALJ or DAB decisions, the Secretary should be afforded the same opportunity providers have had since adoption of appeals regulations for providers – the chance to appeal to federal court. We anticipate that providers commenting on the proposed rule will argue this point strenuously. The public was allowed to submit comments to the proposed regulation until 5:00 p.m. on January 28, 2008. Many observers have complained that the rule, which is expected to have far-reaching implications if adopted, was issued on December 28, 2007, during the holiday season, with a very short public comment period given the potential impact of the regulation.

The American Health Care Association and other national and state provider organizations are expected to oppose the draft regulation. Ken Burgess of Poyner & Spruill currently represents the North Carolina provider community on AHCA’s Legal Committee. 

Ken Burgess is a long term care attorney advising clients on a wide variety of legal planning issues arising in the skilled nursing facility setting, assisted living setting, and other aspects of long term care. He is a frequent national lecturer and author of industry manuals, national trade journal magazine articles and similar training tools. He serves Poyner & Spruill clients by focusing on legal issues impacting the long term care and health services sector. He may be reached at 919.783.2917 or kburgess@poynerspruill.com.

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The News from Nicaragua An Update on the Hogar de Ancianos

by Ken Burgess

Since Poyner & Spruill and the Jessie F. Richardson Foundation hosted our art auction and benefit last September to raise money for the renovation and expansion of the Hogar de Ancianos (Home of the Ancients) in Jinotepe, Nicaragua, many of our regular readers have asked me what’s happening with the project. So, I thought we’d give you a brief update.

For those who aren’t familiar with the project, Poyner & Spruill has been helping the Jessie F. Richardson Foundation in Portland, Oregon, renovate and expand a center for homeless seniors in Jinotepe, Nicaragua. The center is the first of its kind in Nicaragua, and one of the few in Central America, but it’s likely to become a model for similar programs in that part of the world. In addition to renovating and expanding the center itself, the money we’ve raised is helping with a number of related projects designed to ensure the center’s long-term financial stability, bring medical care to the residents, and help train some of the 500,000 abandoned street children of Nicaragua in services they can provide to seniors at the center or elsewhere, to helping them learn trades that also keep them off the streets and away from lives of sexual abuse, drug addiction and poverty.

Since the fundraiser in September, more water tanks have been installed at the Hogar, providing residents with clean, potable water for the first time. Renovations on the existing building have been completed, so the wiring is now encased, the roof is attached and can weather Nicaragua’s frequent natural disasters. Other badly needed repairs have been completed.

The Hogar sits on land that was seized from a private owner during the Sandinista regime of the 1980s. We’ve always worried that some day, we’d have to give it back. But, on a recent trip of Keren Wilson, CEO of the Jessie F. Richardson Foundation, the mayor of Jinotepe presented Keren with the deed to the land and the deed to an acre of land next door where the Center’s expansion will sit. What a miracle!

Construction on the expansion is under way, but progress was slowed by Hurricane Felix, which devastated the eastern coast of Nicaragua. While the Hogar de Ancianos is not in that part of the country, the urgent demand for building supplies to help victims of the hurricane who were without food and shelter made it difficult to secure supplies for the expansion of the Hogar. But work is under way again.

On a sad note, my favorite resident of the Hogar, who I met on my trip last February and who was featured so prominently in our music video, died last month at the happy age of 104. I was always amazed how this woman who had lived so long and had so little could smile so much. I hope her rest is eternal and sweet. My memories of her certainly are. Keren says we hope to complete construction on the Hogar expansion in early summer 2008 (assuming no more natural catastrophes).

Keren will return to Nicaragua in February (the one year anniversary of our trip there together, and I’m feeling the call of the road to go with her), taking a group of students from Pacific University. They will begin laying the groundwork to develop a rehabilitation center at the Hogar. She’s also busy raising money to hire Dr. Milton Lopez, a delightful young doctor we met on our trip last year who volunteers at the Hogar, as its first full-time medical director.

The Foundation hopes to bring him to the U.S. for some focused training in geriatrics. He will then return to Nicaragua and become the first doctor in that country to work with indigent elders. The Foundation has set up a beauty school for some of the girls who’ve been rescued from the streets. Once their training is completed, the Foundation will help them set up small businesses for the future. In the meantime, they’re practicing their manicure and pedicure skills on the seniors at the Hogar de Ancianos. The government has asked us to help train hospital nurses in the region in special health care needs of the elderly. The pharmacy and clothing store we contributed to last year are in full swing, providing medicine and clothing to poor seniors and providing some steady income to the Hogar from local citizens who purchase items at discounted prices, based on their income.

Sometimes I wonder if the delightful old folks I met a year ago at the Hogar wonder what in the world is happening to them. They’ve gone from living with 6 people to a room, sleeping in the hallways, eating when food was available, dodging exposed electrical wires, and battling the elements to living in a place that’s safe, sleeping in dry rooms protected from the elements, and having young folks running around wanting to cut their hair, paint their nails, and strengthen their limbs. Soon, they’ll have brand-new living quarters with only 2 to a room, a brand-new resident terrace with benches and plants, a rehab program, and, God willing, a doctor. We will continue to keep you updated.

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HR Corner - Answers from the Top: EEOC Issues Guidance for Health Care Workers under the Americans with Disabilities Act

by Kevin Ceglowski

Employers now have more help in determining how to comply with the Americans with Disabilities Act (ADA). In 2007, the Equal Employment Opportunity Commission (EEOC) published a new question and answer guide for the ADA entitled “Questions and Answers about Health Care Workers and the Americans with Disabilities Act” (Q&A). Health care employers should review the Q&A, which can be found on the EEOC’s website: www.eeoc.gov/facts/health_care_workers.html.

This publication by the EEOC signifies future increased scrutiny of employment decisions by health care employers and a probable increase in the number of direct enforcement actions. To explain its focus on health care employers, the EEOC prefaces its Q&A with the following description of the health care workplace.

Health care is the largest industry in the American economy, and has a high incidence of occupational injury and illness. Though they are committed to promoting health through treatment and care for the risk and injured, health care workers, ironically, confront perhaps a greater range of significant workplace hazards that workers in any other sector. Health care jobs often involve potential exposure to airborne and blood borne infectious disease, sharps injuries, and other dangers; many health care jobs can also be physically demanding and mentally stressful. Moreover, health care workers with occupational or non-occupational illness or injury may face unique challenges because of societal misperception that qualified health care providers must themselves be free from any physical or mental impairment.

The Q&A addresses the basic questions an employer might face under the ADA, such as who is an employee, what constitutes a substantial impairment, what is a disability, what accommodations are reasonable, what is an undue hardship, and how to determine what constitutes a direct threat to the safety of self or others. The Q&A includes hypothetical and factual situations used to demonstrate the EEOC’s enforcement positions on these issues.

The new Q&A suggests an increased focus by the EEOC on disability issues in the health care arena. Employers should not be surprised, therefore, by increased enforcement activity under the ADA. Accordingly, employers are advised to refamiliarize themselves with the requirements of the ADA, review their employment practices and policies to make sure they are compliant with the ADA, and educate supervisors on how to recognize and respond to requests for accommodation.

For more information on the EEOC or other employment law related issues, please contact Kevin Ceglowski at kceglowski@poynerspruill.com or 919.783.2853 or Susie Gibbons at sgibbons@poynerspruill.com or 919.783.2813.

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