Brandi M. Hobbs

Director, Client Service & Strategy
301 S. College Street, Suite 2900
Charlotte, NC 28202

t: 704.342.5255

f: 704.342.5264

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Brandi Hobbs supports the firm's attorneys in doing what they do best, the way their clients want it done. She works with individual attorneys and teams to increase efficiency within the firm, get to know the industries they serve, deepen relationships with clients, and get creative about their approaches to all of the above. She is also the leader of the firm's Client Service department, the small but highly effective group responsible for all of the firm's client service, business development, and marketing needs.  This group is responsible for creating revenue generating opportunities and brand awareness, as well as collecting valuable client feedback and identifying ways to use that feedback to improve service and innovate.  Brandi's passion is the design of delightful client experiences and she enjoys collaborating with firm leadership, other departments, personnel in a variety of roles, and the firm's clients.  She also provides insight, research, strategic thinking and planning, coaching, accountability and moral support as needed. 

Brandi graduated from Pepperdine University with a Bachelors in Communication Studies and received her Master of Professional Studies in Law Firm Management from George Washington University.  Her background as a consultant and coach to professional speakers, combined with her experience in the legal industry, inform her understanding of the business aspects of law firm life and allow her to enable lawyers to develop relationships and generate revenue doing what they love -- practicing law.

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I understand and agree that Poyner Spruill LLP will have no obligation to keep confidential the information that I am now sending to the firm.